Privacy policy agreement

  • we know that you are concerned about how we deal with your personal information. with the enactment of the protection of personal information act 2013 (“the act”), FinGlobal undertakes to comply with the terms of the act and we are committed to protecting our client’s privacy and ensuring the confidentiality of the personal information that they provide to us in the course of rendering our services. our privacy policy sets out our standards for processing client’s personal information.
  • we may change our privacy policy from time to time and if we make significant changes to it, we will provide notice through our website or other social media platforms so that you may review the changes. your continued access or use of the website will mean that you are consenting to the changes.
  • personal information:
    when you use this website personal information relating to you may either be collected by us or provided by you. personal information shall mean any information relating to an individual that identifies that individual, more specifically as defined in section 1 of the act.
    when you register on the website you will be required to furnish us with personal information relating to your identity and financial situation in south africa in order for FinGlobal and its employees to render the requested services.
    FinGlobal may use cookies and similar technology to improve the interactivity of the website. by using this website you consent to the placement of cookies or similar technology in your browser in accordance with this privacy policy.
  • use of personal information:
    personal information that is supplied by you shall only be used and processed by FinGlobal to the extent necessary to enable it to meet its obligations required in order to render its services or to improve its services by analysing it for trends.
    FinGlobal shall be entitled to share your personal information with its subsidiaries to the extent necessary to render its services.
    FinGlobal shall not disclose your personal information to third parties without your consent other than is necessary in rendering its services, or unless legally required to do so.
    FinGlobal cannot guarantee the absolute security of your personal information but it shall take all reasonable steps to protect it and maintain its confidentiality.
    FinGlobal maintains strict security standards and procedures to secure the integrity and confidentiality of personal information in its possession and in preventing unauthorised access by anyone, including our employees. we use leading technologies such as (but not limited to) data encryption, firewalls and server authentication to protect the security of your personal information.
    FinGlobal has implemented call recording for training, quality assurance, security and record purposes. All incoming and outgoing calls are recorded.
  • change in control or sale of a company in the FinGlobal group of companies:
    we may disclose your personal information to a third party as part of a sale of the assets of one of the FinGlobal companies in the FinGlobal group of companies or as a result of a change in the control of one of the companies. any third party to which FinGlobal transfers or sells these assets will have the right to continue to use the personal information that you provide to us in the manner set out in this privacy policy.
  • storage of personal information:
    FinGlobal shall back up and store your personal information for as long as is necessary for achieving the purpose for which the information was collected or in accordance with any applicable laws eg: fais and fica.
    you have the right to access the personal information that we hold by sending a written request to legal@finglobal.com and inform us if any information is incorrect and requires amendment or updating.
  • objection:
    you may object to the processing of personal information at any time but you must have reasonable grounds for the objection. the objection must be made in writing to legal@finglobal.com and it must clearly set out the reasons for the objection.
    please take note that the processing of personal information is necessary for rendering our services and an objection could affect the manner and efficiency of rendering the services.


PAIA manual

 Click on the link below to access the FinGlobal PAIA Manual.

Contact Us

  • Email: info@finglobal.com
  • Tel: +27 28 312 2764
  • Fax: 088 028 312 2467
  • Physical Address:
    Hermanus: 7 Marine Square, College Road, Hermanus, 7200, Western Cape, South Africa
  • Johannesburg (by appointment only): 1 Park Lane, Wierda Valley, Sandton 2196, South Africa

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