when you use this website personal information relating to you may either be collected by us or provided by you. personal information shall mean any information relating to an individual that identifies that individual, more specifically as defined in section 1 of the act.
when you register on the website you will be required to furnish us with personal information relating to your identity and financial situation in south africa in order for FinGlobal and its employees to render the requested services.
use of personal information:
personal information that is supplied by you shall only be used and processed by FinGlobal to the extent necessary to enable it to meet its obligations required in order to render its services or to improve its services by analysing it for trends.
FinGlobal shall be entitled to share your personal information with its subsidiaries to the extent necessary to render its services.
FinGlobal shall not disclose your personal information to third parties without your consent other than is necessary in rendering its services, or unless legally required to do so.
FinGlobal cannot guarantee the absolute security of your personal information but it shall take all reasonable steps to protect it and maintain its confidentiality.
FinGlobal maintains strict security standards and procedures to secure the integrity and confidentiality of personal information in its possession and in preventing unauthorised access by anyone, including our employees. we use leading technologies such as (but not limited to) data encryption, firewalls and server authentication to protect the security of your personal information.
FinGlobal has implemented call recording for training, quality assurance, security and record purposes. All incoming and outgoing calls are recorded.
change in control or sale of a company in the FinGlobal group of companies:
storage of personal information:
FinGlobal shall back up and store your personal information for as long as is necessary for achieving the purpose for which the information was collected or in accordance with any applicable laws eg: fais and fica.
you have the right to access the personal information that we hold by sending a written request to [email protected] and inform us if any information is incorrect and requires amendment or updating.
you may object to the processing of personal information at any time but you must have reasonable grounds for the objection. the objection must be made in writing to [email protected] and it must clearly set out the reasons for the objection.
please take note that the processing of personal information is necessary for rendering our services and an objection could affect the manner and efficiency of rendering the services.